onsite support
AUTCON is your reliable partner with customer specific know-how through many years experience and offers:
- Technical support on site with highly qualified personnel
- Supplier development through lessons learnt
- Preparation of individual solutions for product improvement
- Reduction of reaction times for customer claims
- Prevention of escalations
- Crisis management
- Support for claims through comprehensive analyses and initial measures
- Process optimisation
- Accompanyment of the entire life cycle of a product from design to series production
- Claims management in B2B Portal
- Sorting and rework actions for individual and complex tasks including documentation
- Development, installation and operation of Q-Gates including logistics, packaging and preparation of series call-ups
troubleshooting
You have a problem which must be solved urgently? We at AUTCON have the expertise and necessary know-how to quickly and efficiently resolve the most complex tasks quickly and efficiently.
- Modifications on completed engines and automobiles
- Calibration tasks
- Replacement of components
quality management
The excellent knowledge and many years experience of the engineers at AUTCON ensure the highest quality throughout the entire product lifecycle
System
- Implementation of QM-Systems in accordance with ISO 9001:2008 and ISO TS 16949
- External QM consulting
- Provision of QM-representatives
- Internal system auditing
- Audit preparations
Process
- Internal processauditing in accordance with VDA6.3
- Troubleshooting
- Systematically develop and qualify suppliers
- Continuous improvement (lean, SixSigma)
- Benchmarking, lessons learnt
- Implementation of Q-tools
quality cost reduction
AUTCON helps by reducing your costs for quality. We would gladly provide personal consultation and assemble a quality system package exactly suited to your individual needs and requirements. For more information, please contact us »